With a Master’s Degree in Professional Writing, I have enjoyed working as a Documentation Specialist for over 13 years with major companies in the banking, software, and service industries. With these companies I have documented countless applications, products, and services procedures and user guides for both internal and external customers (hardcopy/online) and various supporting marketing collateral.
In addition, I specialize in creating documentation for ISO certification, including the analysis and improvement of internal procedures and the production of a required Business Process Manual and all quality records. See my resume for other skills and areas of expertise.
Professionally, I am an organized, energetic, and conscientious worker, who is detailed, dedicated, and eager to offer my writing and content management services for your important project. Please let me know how I can serve you.
CONFIDENTIALITY AGREEMENTS PREVENT ME FROM SHARING TECHNICAL DOCUMENTS PRODUCED FOR MY CURRENT COMPANY. PLEASE CONTACT ME DIRECTLY FOR MORE INFORMATION.